Job Description

Job Description

Job Description

ROLE DESCRIPTION:
Melissa Throm - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Intern - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

• Ability to work collaboratively as part of a team, as well as operate independently
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
• Strong prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail

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