Job Description
Job Description
Job Description
Benefits:
- Training & development
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY
I’ve been a State Farm agent since September 2019, but I bring more than 20 years of insurance experience to the table, including work as a claims adjuster and in agency leadership. That background allows me to coach and mentor my team with practical knowledge and a genuine desire to help them grow.
I’m a proud graduate of Purdue University–Indianapolis, where I earned my B.S. in Psychology, and Indiana Wesleyan University, where I completed my MBA. As a family-owned agency with two children of my own, staying connected to the community is a big part of who I am. I serve as a Board Member for Project Will, supporting young adults with behavioral health challenges, and I’m an Indy Chamber Ambassador, helping welcome new businesses and strengthen local connections across Indianapolis.
Our office culture is friendly, laid-back, and growing, with a true work hard/play hard mentality. What sets us apart is our focus on growing personally, professionally, and physically, while still maintaining strong work/life balance. We believe in giving 100 percent when we’re at work and 100 percent to our lives outside of it. Service is also a core value for us. We volunteer quarterly as a team, most recently partnering with the You Feed Them Mission to support 70 local families.
ROLE DESCRIPTION: Kellie Taylor - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Intern - State Farm Agent Team Member with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES: - Assist the business goals of the insurance agency with mutually agreed upon expectations.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS: - To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
- Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
- Ability to work collaboratively as part of a team, as well as operate independently
- Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
- Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail
Job Tags
Full time, Internship, Work at office, Local area, Flexible hours